FAQ's

1. What products do you sell at Electronic Rose?
We specialize in high-quality Microphones, Earphones & Headphones, and Mice & Keyboards designed to enhance your audio and tech experience.

2. How long will it take to receive my order?
Orders typically take 5-7 business days to arrive, depending on your location. Expedited shipping options are available at checkout for faster delivery.

3. Do you offer international shipping?
Yes, we offer international shipping. Delivery times will vary depending on your destination.

4. Can I change or cancel my order after it’s placed?
We process orders quickly to ensure fast delivery, so we are unable to modify or cancel orders once they have been placed. Please double-check your details before confirming your order.

5. How can I track my order?
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. Use this number to track your package’s journey.

6. What if my order is lost or damaged?
If your order is lost or damaged during shipping, please contact us as soon as possible. We will work with you to resolve the issue and ensure you receive your items.

7. How do I return an item?
If you’re not satisfied with your purchase, please contact our customer service team. We accept returns within 30 days of purchase, provided the product is unused and in its original packaging.

8. Do you offer warranties on your products?
Yes, many of our products come with a warranty. Please check the specific product page for warranty details.

9. Can I get a discount on my order?
Stay tuned for promotions and discounts! Sign up for our newsletter to receive exclusive offers and updates.

10. How do I contact customer support?
You can reach us via email at electronicrose2@gmail.com for any questions or support.